Veterinary care can be demanding - that is why we are dedicated to taking care of our own
Simple onboarding
We want myBalto to be an extension of your hospital- our team is here to help you every step of the way so you can start using the myBalto Charitable Fund as soon as possible!
1) Log-In and View Account Balance
See the funds you have available and monitor pending claims with our simple to use platform!
2) Enter key information
Just let us know your patient’s suspected diagnosis, treatment, and fund amount requested!
3) Review and approve claims with a click of a button
With our integrated platform, you can find your patient and submit a claim in as little as five minutes.
That’s it!
Our comprehensive, straightforward system makes it easy to track what claims are incomplete, pending, approved, and reimbursed!
Track your hospital's funds and see all the lives you've changed!
See the impact you are making in your local community by tracking your myBalto Charitable Fund and the patients it helps!
Mobile app (coming soon!)
All the same features, in the palm of your hand. Easily submit claims from anywhere in your hospital!
View Patient Details
Once your client signs up with myBalto (for FREE), their pet information can easily be found and accessed on your hospital's myBalto platform for claim submission!
FAQ
Yes, the the myBalto Foundation is a registered 501(c)(3) and holds a tax-exempt status with the IRS.
Individuals who donate to the myBalto Foundation are eligible to claim a tax deduction on their tax return.
Our goal is to help as many vet hospitals as we can and the best way to do that is to offer the myBalto Charitable Fund as a FREE service. However, to help cover our overhead costs and software fees, we take between 5% - 8% of the funds accumulated by each hospital, and is reviewed semi-annually by the Board of Directors.
We think this goes without saying, but the only true restriction is no "cosmetic" procedures (i.e. lipoma removals, ear cropping, tail docking, etc). The goal of this fund is to serve as a last resort when options such as Care Credit, Scratch Pay, and other financial options have been exhausted.
Yes, they have to subscribe to our FREE plan so we can locate their pet in your hospital's myBalto platform to submit the claim. It takes less than five minutes to download the myBalto app and add their pet's information. They also receive other awesome financial benefits of the myBalto app as well when they sign up!
Once you submit the final vet bill and the claim is approve, we can initiate the transfer of funds within the next two-five business days depending on your bank.
Yes, we do ask for permission to access pet medical records for two reasons: 1) in order to maintain compliance and to adhere to regulations, we need to be able to randomly check Charitable Fund submissions from various hospitals to make sure funds are not being used inappropriately. Having access to pet's records allows us to confirm the submitted claim was performed in earnest. And 2) giving owner's 24/7 access to their pet's medical records saves your staff countless hours on calling for and sending pet medical records. Its been shown to make hospitals more efficient and help your doctors see more patients because they aren't waiting for medical records to arrive from other hospitals.
We raise money for your individual hospital by connecting to your point of sales (POS) system (this may be your veterinary management system or a 3rd party vendor). When owners are checking out of your clinic, they will be asked to round up to the nearest $1, $3, or $5. All funds raised go directly to your hospital fund!
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*myBalto Foundation is recognized by the IRS as a tax-exempt public charity under Section 501(c)(3) of the Internal Revenue Code (Federal Tax ID: 92-3261725, mybaltofoundation.org). Contributions to the myBalto Foundation qualify as tax-deductible to the fullest extent of the law.